BUS 3720 - Negotiation & Organizational Conflict Resolution

Credits: 3

The ability to negotiate effectively is critical for success in business as well as in ministry and everyday life settings. This course provides a comprehensive introduction to concepts in negotiation, interpersonal effectiveness, and organizational conflict resolution and will explore various types of negotiation including integrative, distributive, and iterations of these two extremes, as well as negotiation communication (face to face, virtual, verbal/non-verbal), emotion/perception (psychological intangibles), team/multiparty negotiations, and international negotiations and cultural differences, using case studies and role playing to help build skills and understanding of negotiations and organizational conflict. The student will learn to communicate more effectively, recognize and develop alternatives as well as overcome barriers, and utilize existing strength.

Prerequisite(s): None
Undergraduate